Glossary

Class of Service

specific level of service applied to the treatment of a work item established through a...

Software code that is expressed well, formatted correctly, and organized for later coders to understand....

Unlocks a person’s potential to maximise their performance. Coaching helps them to learn rather than...

A measurement indicating the amount of code that is exercised by tests.

The quality of the relationship between certain Product Backlog items which may make them worthy...

The point at which the decision is made to start activities to deliver a work...

A software delivery practice similar to Continuous Deployment except a human action is required to...

A software delivery practice in which the release process is fully automated in order to...

Agile software development practice popularized by Extreme Programming in which newly checked-in code is built,...

The rate at which the expected value of a product, initiative, or work item decays...

Characteristic of a team holding that all the skills required to successfully produce a usable...

A chart showing the cumulative number of arrivals and departures of work items from each...

The time between working on an item that has been started and the item is...